TERMS & CONDITIONS
Updated on: 26.06.2014
This website is operated by 2P2M Limited (referred to as "Devoted2home/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use
of this website including any transactions you make ("use/using") is subject to our terms and conditions below (which includes any other important hyper-linked
within Customer services. Please:
Read through these terms and conditions and any other linked documents carefully before using this website.
Print a copy for future reference.
- We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the
top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall
signify your acceptance to be bound by the latest terms and conditions.
- If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website
- When you use certain Devoted2home services please read the additional information provided with regards to such services as this information will
provide you with full details on how to use such services.
Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password
("Password Details"). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be
withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event
that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details).
- Order Process
Please see the Home Delivery information and How to use this website section for
information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and
The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the
products you have ordered. Please note that this email is not an order confirmation or order acceptance from Devoted2home.
Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have
notified you that we do not accept your order or you have cancelled it (please refer to Returns and Refunds documents).
We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions
and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please Contact us.
This website is only for delivery of products to customers in mainland UK addresses. For postcode exceptions to this and other area we are unable to
guarantee delivery to or that may require additional organisation and cost, please see our Home Delivery section for
full details. All goods must be signed for by an adult aged 18 years or over on delivery.
Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. We make every effort
to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Devoted2home shall be under no
liability for any delay or failure to deliver the products within estimated timescales.
Risk of loss and damage of products passes to you on the date when the products are delivered to you.
We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock
availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A
full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by PayPal can be found at
www.paypal.co.uk . Payment by PayPal can only by conducted via our Ebay store and Devoted2home.co.uk is not responsible for the content of external
To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other
personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you
consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference
Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not
performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the
Data Protection Act 1998.
The price you pay is the price displayed on this website at the time we receive your order apart from the following exception: While we try and ensure
that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon
as possible and give you the option of reconfirming your order at the correct price or cancelling it. We reserve the right to refuse any order in
totality where you have ordered in excess of 5 units per line. Please contact us directly if you wish to order more
than 5 units.
Payment can be made by any method specified in How to use this website. For information about secure online ordering see Security.
Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in
full for the products.
All prices are shown and only accepted in £s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges,
unless expressly stated otherwise (see Home Delivery information for further details including Express delivery
- Returns, Cancellations and Substitutions
In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section.
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may
experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you
are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee.
Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts Regulations 2013 (see the Returns and refunds page for further details)
All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
Photographs are for illustration purposes and are indicative of colour and wood grain pattern only. The actual product may not be identical to the
photograph and differ in various aspects and in other minor ways. This is not considered a manufacturing defect.
- Intellectual Property
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as
part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly
authorised by us or our licensors.
You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and
that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material
and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce,
transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
- Liability and Indemnity
Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or
any other liability which may not otherwise be limited or excluded under applicable law.
Subject to Section 7.1 above, Devoted2home will use reasonable endeavours to verify the accuracy of any information on the site but makes no
representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be
timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents
the full functionality, accuracy, reliability of the website. Devoted2home will not be responsible or liable to you for any loss of content or material
uploaded or transmitted through the website and Devoted2home accepts no liability of any kind for any loss or damage from action taken or taken in
reliance on material or information contained on the site.
Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the
exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the
fullest extent permitted under applicable law.
Subject to Section 7.1 above, Devoted2home will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other
representations (other than fraudulent on or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
- Economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
- Loss of goodwill or reputation; or special or indirect losses suffered or incurred by that party arising out of or in connection with the
provisions of any matter under these terms and conditions.
Notwithstanding the above, subject to Section 7.1 Devoted2home' aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in
any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents
attributable to the same clause.
This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for
any losses caused as a result of unauthorised access to information provided by you.
- Miscellaneous Provisions
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
English is the only language offered for the conclusion of the contract.
We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please
make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the
fullest extend extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business
users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of
death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of
goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a
claim for breach of warranty or condition.
Devoted2home shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms
and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You
acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or
resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii)
the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available
from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or
alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services
available on such external websites or resources.
You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third
party unless agreed upon in writing by Devoted2home.
Devoted2home reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under
these terms and conditions or any related contract to any third party.
If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or
enforceability of the other sections of these terms and conditions shall not be affected.
These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K.
Contracts (Rights of Third Parties) Act 1999) except: a) 2P2M Limited (as defined below) shall have the right to enforce any rights or benefits under
these terms and conditions; b) 2P2M shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or
limitation of liability in these terms and conditions; c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or
benefits of these terms and conditions may enforce such rights or benefits. d) No consent from the persons referred to in Section 8.9 is required for
the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such
No delay or failure by Devoted2home to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor
will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective
must be in writing and signed by an authorised representative of Devoted2home.
These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations
understandings and agreements between you and Devoted2home relating to the use of this website (including the order of products) and sets forth the
entire agreement and understanding between you and Devoted2home for your use of this website.
The Devoted2home website is operated by:
Welton Business Park
Registered in England with Company Number 08267642
VAT Number GB150 577 904
We recommend you print out a copy of these terms and conditions for future reference. If you have any questions regarding the Devoted2home website, please see the
Customer services section for more information and full contact details.